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Support

We offer extensive support before and during the implementation of projects and also afterwards, we never leave you alone and help, if necessary, with our worldwide operating customer service.

Sales

Our sales department will be pleased to advise you by telephone. Our professional sales department thinks technically, its work is engineering focussed, full of ideas and in close collaboration with the other departments in the company. Initially we will be pleased to advise you by telephone (tel. 02921 96040 – please use our callback service in the box on the right) or at your site.

Customer service

We provide installations and maintenance work worldwide. But somestimes problems occur Usually when it is most inconvenient. Fortunately, there is quick help. Our customer telephone service is the first point of contact and is able to advise on troubleshooting. On request, we will quickly arrive at your local industrial premises and can normally quickly fix failures and defects.

Wear and spare parts

All important spare parts such as seals, filters, controls and components etc. are normally available within 24 hours and can be express delivered to your site. If a bigger part has to be replaced, then replacement production items rush through our production in the fast lane without extra costs and can often be onsite after a few days.

Rental equipment

We offer some of our vacuum conveyors and product loading stations for weekly rent and help you at manageable costs to, for example, bridge production bottlenecks. On request, this rental equipment can be provided with new seals, filters etc., so that after thorough cleaning of the stainless steel surfaces, all contamination can be removed.

CallCenter Volkmann
Please use our callback service.